At My GT Cabs (Brand of GT WORLD SERVICE), we value your trust above everything else. When you hire a luxury cab in Mumbai, you expect comfort, safety, punctuality, and professionalism—but you also expect that your personal information remains private, secure, and protected. This Privacy Policy explains how we collect your information, why we collect it, how we use it, and how we ensure the highest level of data security.
Our mission is simple:
To give you a premium travel experience with complete transparency, honesty, and privacy protection.
Whether you book a luxury car for an airport drop, corporate travel, wedding event, VIP movement, or local sightseeing, we ensure every detail of your booking is handled with confidentiality.
For any queries related to privacy, you may contact us anytime at:
+91 9004919655
bookings.gtws@gmail.com
Your Personal Data is Safe with My GT Cabs
When you book a luxury cab in Mumbai through us, certain information is required to process the booking smoothly. We strictly follow privacy rules and use only relevant details that help us offer you a safe, efficient, and customised ride experience.
What Information We Collect
We collect only the minimum information required for your booking, including:
Your full name
Mobile number
Email address
Pickup and drop location
Travel date & time
Payment details (only when required)
Special preferences such as car type, AC settings, route choice, baby seat, etc.
Information We DO NOT Collect
We never collect:
Passwords
Bank login details
Aadhaar number
PAN number
Financial documents
Sensitive personal data
Your trust is our priority, and unnecessary data collection is strictly avoided.
We Follow Strong Security Standards for Your Safety
With increasing digital interactions, data protection has become essential. My GT Cabs follows a secure data-handling process to ensure your personal information stays safe.
How We Protect Your Data
1. Encrypted Storage
Your information is stored using industry-standard encryption methods. This prevents unauthorized access.
2. Limited Access
Only authorised staff members who handle bookings or customer support can view your booking information.
3. Secure Communication Channels
We use secure email systems and phone lines for your communication.
4. No Selling or Sharing of Customer Data
We never sell, trade, or share your data with third-party companies for marketing or promotions.
5. Timely Deletion of Data
If the information is no longer required, it is safely deleted from our system.
Why This Matters
In today’s digital world, choosing a cab service that respects your privacy is just as important as choosing one that provides comfort. With My GT Cabs, you get both.
Transparent Use of Data for Smooth Travel Experience
We use your information only to improve your ride experience. There is no hidden usage of your data.
Purpose of Collecting Your Information
1. To Confirm Your Booking
We use your name, number, and location to schedule your luxury cab.
2. To Assign a Suitable Car & Driver
Your preferences help us choose the right vehicle—sedan, SUV, premium car, or corporate car.
3. To Communicate Important Updates
We send updates related to:
Driver details
Vehicle details
Ride status
Delays (rare)
Special instructions
4. For Safety & Verification
To ensure a secure experience, we verify booking details and travel instructions.
5. To Improve Services
We study anonymous usage patterns to enhance customer experience and fleet quality.
What We Never Do With Your Data
We never misuse your contact number
We never spam you with unnecessary messages
We never share your personal details with drivers beyond what is required (like your name and pickup location)
Your privacy is always respected.
At My GT Cabs, we ensure full transparency. As a customer, you have complete rights regarding your data.
Your Rights Include:
1. Right to Access
You can ask us what information we have stored about you.
2. Right to Update
If your phone number, email, or travel details change, you can request an update anytime.
3. Right to Delete
You may request deletion of your information after your ride is completed.
4. Right to Restrict Sharing
You can choose to limit the information shared with the driver (except essential booking details).
5. Right to Opt-Out of Promotional Messages
We rarely send promotional SMS, but if you wish to opt-out, simply let us know.
How to Exercise Your Rights
You can contact us at any time:
+91 9004919655
bookings.gtws@gmail.com
We will process your request quickly and respectfully.
Why My GT Cabs Is the Safest Choice for Luxury Cab Hire in Mumbai
Privacy, Safety, and Trust—All in One Place
When you hire a luxury cab in Mumbai, you want reliability and privacy. My GT Cabs is known for offering:
Premium and Sanitised Luxury Vehicles
We maintain hygiene, comfort, and luxury for every trip.
Professional & Verified Drivers
Drivers are background-checked, trained, and monitored for safety compliance.
Transparent and Honest Communication
No manipulation, no hidden charges, no misuse of information—only genuine service.
Safe Payment Practices
Whether you pay online, via UPI, or in cash, your transaction remains secure.
No Unnecessary Calls or Messages
We contact you only for relevant booking or trip updates.
Respect for Customer Dignity and Privacy
Your ride details, identity, location, and conversations remain completely confidential.
My GT Cabs combines luxury travel with responsible data protection—giving you the ultimate safe, comfortable, and reliable cab experience in Mumbai.
(For a more thorough understanding)
1. Booking Information Security
Every booking is handled with strict privacy protocols.
2. Driver Information Sharing
We share only necessary travel details with drivers (name, location, trip time). Drivers are contractually bound to maintain privacy.
3. Payment Privacy
We do not store card details. Digital payments are processed through secure gateways.
4. Website & Email Security
We use spam filters, encryption, and secure hosting to protect emails and forms.
5. CCTV & Car Safety
Some cars may have safety cameras for customer protection—these recordings are never shared publicly and are deleted as per policy.
6. Data Retention Period
Basic ride information is retained only for legal, invoice, or support purposes.
7. Third-Party Services
If we use maps or SMS gateway services, they receive only technical information—not your full personal identity.
8. Children's Privacy
We do not knowingly collect information of minors without parental consent.
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